{"id":1113,"date":"2018-09-17T21:10:56","date_gmt":"2018-09-17T21:10:56","guid":{"rendered":"http:\/\/ivisitdoc.kinsta.com\/?page_id=1113"},"modified":"2021-06-03T22:11:13","modified_gmt":"2021-06-03T22:11:13","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/catchmeds.sbwebtest.com\/?page_id=1113","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n

\n\t\tFrequently Asked Questions\n\t<\/h1>\n

\n\t\tClick below to go to a certain section. To return to the top, simply click the category title.\n\t<\/h1>\n

\n\t\t\n\t\tCommon Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tApkaMD Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tInsurance Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tMedical Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tSecurity Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tVideo Help\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tAllergy Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tSTD Questions\n\t\t<\/a>\n\t<\/h3>\n

\n\t\t\n\t\tCommon Questions\n\t\t<\/a>\n\t<\/h1>\n\t\t\tWhat If I Already Have A Primary Physician?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

ApkaMD is not meant to replace your primary care physician, but rather support that relationship. For example, it’s estimated that 70% of physician visits can be handled via phone. However, there are times when we will recommend you see your primary care physician in person or help guide you to one if you do not have an existing relationship.<\/p>\n\t\t\tWhat States Does ApkaMD Work In?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Good News! We are everywhere in the US!<\/p>\n\t\t\tAre you a subscription service?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No. ApkaMD is not a subscription service. We provide physician consultations when you need to use us. There are no monthly or annual charges.<\/p>\n\t\t\tAre There Any Additional Fees Besides The Visit Fee (Besides The Cost Of The Consultation)?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

There are no recurring fees for the visit. Your visit fee includes everything but the cost of your medications at the pharmacy.<\/p>\n\t\t\tHow Much Does An Appointment With An ApkaMD Physician Cost?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Depending on the severity it can range from $0-$90. If you have health insurance from a payer we accept, we will charge you your copay or coinsurance.<\/p>\n\t\t\tDo I Need To Have Health Insurance To Use ApkaMD?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No. ApkaMD does not require health insurance. We will accept your insurance co-pay or deductible if you do have health insurance.<\/p>\n

\n\t\t\n\t\tWhat Can ApkaMD Do For Me?\n\t\t<\/a>\n\t<\/h1>\n\t\t\tWhat If I Want And\/Or My Condition Requires Lab Work<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

We are electronically integrated with Pharmaneek. Your ApkaMD physician will send the lab referral electronically to the most convenient testing facility in your area. He or she will receive the results electronically and follow-up with you immediately after.<\/p>\n\t\t\tWhat Conditions Can You Treat?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

We can diagnose, recommend treatment, and prescribe medication for non-emergency medical issues including cold and flu symptoms, bronchitis, allergies, poison ivy, pink eye, urinary tract infection, respiratory infection, sinus problems, ear infection and more!<\/p>\n\t\t\tCan I Book A Walk-In Appointment With ApkaMD?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No, ApkaMD is solely defined as a telemedicine company. We do not have any physical walk-in clinics, however, our physicians are still able to diagnose, treat, and prescribe medications via the phone or video consultation.<\/p>\n

\n\t\t\n\t\tMedical Questions\n\t\t<\/a>\n\t<\/h1>\n\t\t\tHow Does My ApkaMD Physician Write Me A Prescription?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Upon completion of your appointment, your doctor will send the prescription electronically to the pharmacy indicated in your profile for immediate pickup.<\/p>\n\t\t\tApkaMD Prescription Refill Policy<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Our doctors are able to prescribe up to a 90-day prescription for any previously prescribed medications. They use their medical judgment to determine whether to prescribe and for how long. They will have the prescription sent to the pharmacy of your choice. Gabapentin Policy: We require you to send in a form of ID. Our ApkaMD physicians can prescribe you a 30-day supply every six months.<\/p>\n\t\t\tWhat Medications Can ApkaMD Give Prescriptions For?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Some common prescriptions include but are not limited to Amoxicillin\u2122, Azithromycin\u2122, Bactrim DS\u2122, Augmentin\u2122, Cipro\u2122, Tessalon Perles\u2122, Flonase Nasal Spray\u2122, Pyridium\u2122, Prednisone\u2122, Diflucan\u2122, and more.<\/p>\n\t\t\tWhat Are Proper Methods Of Disposing Unused Medicines<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\n

\n\t\t\n\t\tApkaMD Security\n\t\t<\/a>\n\t<\/h1>\n\t\t\tIs ApkaMD HIPPA Compliant?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Yes, ApkaMD is HIPAA compliant and our electronic medical records are held in a private electronic health records system. Our team has gone through extensive training to ensure that patient information is thoroughly protected. Any database or web platform that we use is also HIPAA compliant.<\/p>\n\t\t\tIs The Video Consultation Secure?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Yes, our video visits, phone calls, and emailing system meet HIPAA requirements, and the highest industry standards so you can have a safe, secure, and confidential consultation.<\/p>\n\t\t\tIs My Credit Card Information Secure?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Yes. Your credit card information is kept safe and is not shared with anyone outside the organization.<\/p>\n\t\t\tIs My Medical Information Safe?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Yes. Your health and privacy are our top priorities. ApkaMD services are all HIPAA compliant. Your information is kept confidential and is not shared with anyone outside the organization.<\/p>\n\t\t\tCan I Send Personal Information To You By Email?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

We suggest that when sending us communication by email you do not include any sensitive information such as medical information, refill requests, social security numbers, or credit card numbers as email is not considered a secure method of communication. By sending an email and communicating with ApkaMD via email generally, you acknowledge that you are aware that email is not considered a secure method of communication, and you assume the risk of such unsecured communication.<\/p>\n

\n\t\t\n\t\tVideo Instructions\n\t\t<\/a>\n\t<\/h1>\n\t\t\tDo I Have To Download The ApkaMD App To Join My Video Session?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No, but you must use a device with video capabilities. You may also use a computer with a camera to complete their Video Session. The ApkaMD App provides patients with a convenient way to speak to a doctor without the use of a computer.<\/p>\n\t\t\tWhen Do I Join My Video Session?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Five minutes before your scheduled appointment time.<\/p>\n

\n\t\tFrequently Asked Questions (For Services)\n\t<\/h1>\n

\n\t\t\n\t\tAllergy Testing\n\t\t<\/a>\n\t<\/h1>\n\t\t\tDo I Have To Download The ApkaMD App To Join My Video Session?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No, but you must use a device with video capabilities. You may also use a computer with a camera to complete their Video Session. The ApkaMD App provides patients with a convenient way to speak to a doctor without the use of a computer.<\/p>\n\t\t\tWhen Do I Join My Video Session?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Five minutes before your scheduled appointment time.<\/p>\n\t\t\tWho should take an allergy test<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Anyone who experiences respiratory issues should be tested for allergies. (Testing does not include food allergies!) Allergies are the 6th leading cause of chronic illness in the United States. More than 50 million Americans suffer from allergies each year. Now it is simple to get both tested & treated for allergies with ApkaMD. Skip the wait for an allergist and get tested today at a lab near you and have results & treatment within 1 week.<\/p>\n\t\t\tWhat samples are needed for allergy testing?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Blood samples are used for the testing.<\/p>\n\t\t\tCan I get tested for food allergies<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No, as of now, ApkaMD does not offer food allergy testing. This type of testing is more rigorous and requires visiting a specialist in-person consistently for testing and treatment.<\/p>\n\t\t\tDo I need to fast before sumbitting my blood sample?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

DO NOT FAST BEFORE SUBMITTING BLOOD SAMPLE!\u00a0<\/strong>Unlike other types of testing, allergy testing does not require fasting. While some people (even some doctors and lab technicians) still think you need to fast for tests, the truth is that you don’t. It turns out several recent clinical studies have shown that fasting does not affect your results.<\/p>\n\t\t\tWhat is ApkaMD?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

ApkaMD is a world-class service that offers telemedicine, lab testing, and pharmaceutical needs for over 175,000 patients across the U.S. Visit www.ApkaMD.com<\/a> to see a doctor using your mobile device, or order a lab test.<\/p>\n\t\t\tWill insurance cover the cost of my test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

ApkaMD will ask you questions in order to decide whether the tests are right for you, qualifying them as preventative care, and increasing the likelihood the tests will be covered by your insurance plan.<\/p>\n

You may choose to pay with your insurance or through ApkaMD’s client-billed option. However, to guarantee that you are not charged in excess by your provider, either contact your plan about your Allergy Testing copay or choose ApkaMD’s cash option for a flat $199 fee including the follow-up doctor’s visit.<\/p>\n\t\t\tHow often should someone get allergy testing?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The frequency of testing is up to you, and dependent on symptoms. Two years between allergy tests is reasonable with retesting fro symptomatic or therapeutic reasons.<\/p>\n\t\t\tHow do I know my allergies aren’t just a cold?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

ApkaMD also provides same-day telehealth appointments where you can have a video consult or phone call with a doctor. Go to www.ApkaMD.com<\/a> to view your profile and consult with a physician if you think you may be experiencing cold symptoms.<\/p>\n\t\t\tCan I learn more about allergy testing?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\n

\n\t\t\n\t\tSTD Testing\n\t\t<\/a>\n\t<\/h1>\n\t\t\tDo I need a doctor’s order for STD tests?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Yes – and we do this for you! Our doctors issue the testing order for you-you simply print out the order and take it to the lab. The flat price (no hidden fees) includes everything that you need.<\/p>\n\t\t\tDo I need to fast before taking an STD test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

No. There’s no fasting or special preparation for any of our tests. Just print out your test order and bring it to the lab with you.<\/p>\n\t\t\tHow private is your service. <\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n

Your health and privacy are our top priorities. You will receive confidential STD testing and all your information is secure. In addition, (1) your results will not be placed on your insurance record and (2) the laboratories test for a variety of diseases and conditions thus when you walk into the lab, no one in the waiting room will know why you are there.<\/p>\n\t\t\tWhen will I receive my results?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Your test results will be available within 3 business days or less.<\/p>\n\t\t\tWhat if I test positive for an STD?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

If you have tested positive for an STD, our doctors are available to consult with you by phone, and he or she can electronically send a prescription to your local pharmacy for treatment, if necessary.<\/p>\n\t\t\tWhat kind of test is the HIV test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The HIV test recommended by our expert doctors is a 4th generation HIV 1 & 2 Antigen and Antibody test. It can detect infection as early as 2-4 weeks from the time of infection. It specifically tests for antibodies to HIV and also tests for the p24 antigen.<\/p>\n\t\t\tCan I order the “early detection” HIV test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The “early detection” HIV test can detect HIV as early as 7-14 days after infection but may take up to 4 weeks to turn positive. This test is expensive, so please call us if you would like to have it ordered.<\/p>\n\t\t\tWhat kind of test is the Hepatitis C test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The hepatitis C test checks for Hepatitis C antibodies in your blood. If positive, these results are confirmed with a hepatitis C RNA PCR test which tests for the virus in your blood.<\/p>\n\t\t\tWhat kind of test is the Hepatitis B test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The hepatitis B test checks for Hepatitis B surface antigen (HBsAg). If positive, it indicates you have an active hepatitis B infection.<\/p>\n\t\t\tWhat kind of test is the Herpes test?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The herpes test is an antibody test for Herpes Simplex Virus 1 & 2. It tests for an IgG antibody to the viruses that cause oral and genital herpes and it can be detected as early as 2 weeks from exposure.<\/p>\n\t\t\tCan a Gonorrhea lab test diagnose oral Gonorrhea?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

To determine whether you have oral gonorrhea you need a swab of your throat, something we hope to offer in the future. If you are worried you may have oral gonorrhea, you should seek in-person care for diagnosis and treatment.<\/p>\n\t\t\tWill taking antibiotics affect my test results?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

It depends. Some antibiotics might be treating the infections we are testing for. For specific information on which antibiotics might affect the testing and what to do about it, our physicians are able to consult with you prior to testing, book an appointment today!<\/p>\n\t\t\tIf I tested negative and had a very recent possible exposure, do I need to retest again?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

For most tests, if you don’t have symptoms and your testing was done 2-4 weeks after the exposure, you likely have nothing to worry about. If you are tested less than 4 weeks from the exposure and you want to be 100% certain, then you should be retested after the 4 weeks. In general, the longer you wait from exposure to testing, the more accurate the results are likely to be – this is true for up to about 3 months after an exposure.<\/p>\n\t\t\tWhy do you perform the HSV IgG test rather than the HSV IgM test for Herpes?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The HSV IgG tests are the only tests recommended by the CDC and other expert physician organizations. The HSV IgM test is not recommended because it is often inaccurate and can not distinguish between HSV-1 and HSV-2. If you are IgG negative and worried about a recent infection, we recommend getting retested 4-6 weeks after the initial exposure.<\/p>\n\t\t\tIf I have a negative test, but I have symptoms, what should I do?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

If you have symptoms, you should book a consult with one of our doctors or see your doctor for evaluation. No test is 100% accurate or you may have a condition that was not tested for.<\/p>\n\t\t\tWhat are the charges for STD testing services?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

When you order labs with ApkaMD, your charge covers the cost of the physician services for consultation on your case including the time spent interpreting and reviewing your results and any follow up that is needed for positive results.<\/p>\n

\n\t\tDon’t see your question? Email us at info@ApkaMD.com\n\t<\/h3>\n

\n\t\tClick On A State To Learn More About Its Telemedicine Policy\n\t<\/h1>\n

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